- Laguna Dental: OpenDental vs Kasper production off +21% (Jul 15-Jul 22)
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 8 (6 new) | $5,209 | — | $5,207 | $0 0% | — | — | 36% | 100% | 14 |
| Carnival Dental | 11 (6 new) | $2,724 | — | $2,417 | $2,221 82% | — | — | 36% | 16% | 21 |
| Carousel Dental | 17 (4 new) | $5,487 | — | $5,209 | $687 12% | — | — | 100% | 85% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,546 0% | — | — | 0% | 0% | 0 |
| Laguna Dental | 8 (0 new) | $2,498 | — | $2,486 | $1,001 40% | — | — | 100% | 91% | 0 |
| Marina Dental | 10 (3 new) | $4,341 | — | $4,298 | $1,824 42% | — | — | 100% | 30% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $3,558 0% | — | — | 0% | 0% | 0 |
| TOTAL | 54 | $20,259 | — | $19,617 | $10,837 | — | — | 61% | 35 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 40 | 6 | 34 | 3 | 3 | 1 | 50.0% |
| Carnival Dental | 58 | 18 | 40 | 13 | 5 | 0 | 72.2% |
| Carousel Dental | 29 | 22 | 0 | 3 | 19 | 11 | 13.6% |
| Globo Dental | 5 | 0 | 5 | 0 | 0 | 0 | 0.0% |
| Laguna Dental | 2 | 0 | 2 | 0 | 0 | 0 | 0.0% |
| Marina Dental | 44 | 22 | 21 | 17 | 5 | 0 | 77.3% |
| NLD Dental | 6 | 5 | 1 | 4 | 1 | 0 | 80.0% |
| TOTAL | 184 | 73 | 103 | 40 | 33 | 12 | 54.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 24, 07:30 PM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 24 | Current | $28,661 | $27,461 | +4% |
| Carnival Dental | Jul 24 | Current | $20,626 | $16,700 | +24% |
| Carousel Dental | Jul 24 | Current | $49,756 | $38,653 | +29% |
| Globo Dental | Jul 23 | Current | $18,066 | $17,380 | +4% |
| Laguna Dental | Jul 24 | Current | $22,516 | $19,289 | +17% |
| Marina Dental | Jul 24 | Current | $19,150 | $19,150 | +0% |
| NLD Dental | Jul 22 (2 biz days behind) | Lagging | $17,858 | $17,858 | -0% |