⚠
Stale data — Marina
hasn't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
⚠
Data health: 1 issue right now
— live, updates on every page load
- Marina Dental: OpenDental vs Kasper production off -38% (Oct 18-Oct 25)
See Data Health ↓
New Patients
557
across all locations
Patient Visits
1543
total visits (not unique patients)
Gross Production
$1,041,211
before adjustments
Net Production
$1,005,729
after adj & writeoffs
Collections
$814,108
78.2% of production
Show Rate
53%
1468/2755 showed
Answer Rate
79%
16467 total calls
Office Breakdown
| Office |
Visits |
Gross Prod |
Kasper Prod |
Net Prod |
Collections |
Kasper Coll |
QBO Rev (mo) |
Show Rate |
Tx Accept |
No Shows |
| Arcade Dental |
200 (54 new) |
$95,516 |
$94,575 |
$94,347 |
$77,228 81% |
$99,662 |
$97,717 |
51% |
68% |
174 |
| Carnival Dental |
195 (49 new) |
$84,825 |
$83,118 |
$82,412 |
$90,867 107% |
$4,001 |
$81,646 |
46% |
59% |
187 |
| Carousel Dental |
190 (36 new) |
$84,375 |
$82,864 |
$82,784 |
$68,267 81% |
$49,411 |
$87,768 |
45% |
70% |
220 |
| Globo Dental |
327 (86 new) |
$98,465 |
$94,515 |
$94,936 |
$80,836 82% |
$77,857 |
— |
59% |
40% |
220 |
| Laguna Dental |
254 (37 new) |
$78,649 |
$74,715 |
$73,521 |
$61,294 78% |
$60,794 |
— |
68% |
41% |
113 |
| Marina Dental |
185 (33 new) |
$79,981 |
$82,788 |
$72,105 |
$80,037 100% |
$83,813 |
$91,581 |
53% |
42% |
162 |
| NLD Dental |
192 (61 new) |
$91,402 |
$86,272 |
$90,882 |
$62,010 68% |
$38,341 |
$80,294 |
48% |
55% |
211 |
| Embrace Ortho Cloud9 as of Oct 28, 1:02 PM CT |
— (201 new) |
$427,998 |
— |
$414,743 |
$293,569 69% |
— |
— |
— |
— |
— |
| TOTAL |
1543 |
$1,041,211 |
$598,847 |
$1,005,729 |
$814,108 |
$413,881 |
$439,007 |
53% |
|
1287 |
Patient Mix age & insurance
Breakdown of patient visits by age
(18+ vs under 18) and by insurance type. Insurance comes from each patient's active
primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care
plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance
counts as PPO; no active coverage = Cash.
Patients missing a birthdate are left out of the age split.
| Office |
18+ (Adults) |
Under 18 (Kids) |
New Pts 18+ |
New Pts <18 |
Cash |
PPO |
Medicaid |
| Arcade Dental |
16 8% |
184 92% |
10 |
44 |
16 8% |
11 6% |
173 86% |
| Carnival Dental |
17 9% |
177 91% |
9 |
40 |
14 7% |
18 9% |
163 84% |
| Carousel Dental |
29 15% |
161 85% |
7 |
29 |
21 11% |
20 11% |
149 78% |
| Globo Dental |
74 23% |
253 77% |
29 |
57 |
75 23% |
68 21% |
184 56% |
| Laguna Dental |
48 19% |
206 81% |
19 |
18 |
40 16% |
31 12% |
183 72% |
| Marina Dental |
37 20% |
148 80% |
10 |
23 |
24 13% |
14 8% |
147 79% |
| NLD Dental |
37 19% |
155 81% |
17 |
44 |
18 9% |
18 9% |
156 81% |
| TOTAL |
258 17% |
1284 83% |
101 |
255 |
208 13% |
180 12% |
1155 75% |
Age Mix by Office
Insurance Mix by Office
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each
patient's payer type, using the same classification as Patient Mix. The three buckets
add up to the Net Prod column in Office Breakdown.
| Office |
Cash |
PPO |
Medicaid |
Total Net |
| Arcade Dental |
$2,739 3% |
$6,339 7% |
$85,269 90% |
$94,347 |
| Carnival Dental |
$2,751 3% |
$7,305 9% |
$72,357 88% |
$82,412 |
| Carousel Dental |
$7,471 9% |
$6,318 8% |
$68,995 83% |
$82,784 |
| Globo Dental |
$18,077 19% |
$20,226 21% |
$56,634 60% |
$94,936 |
| Laguna Dental |
$9,864 13% |
$8,601 12% |
$55,056 75% |
$73,521 |
| Marina Dental |
$13,504 19% |
$4,655 6% |
$53,946 75% |
$72,105 |
| NLD Dental |
$4,134 5% |
$7,658 8% |
$79,090 87% |
$90,882 |
| TOTAL |
$58,539 10% |
$61,101 10% |
$471,347 80% |
$590,987 |
Net Production by Insurance
Payer Share of Net Production
Phone Metrics (Kasper)
| Office |
Total Calls |
Incoming |
Outgoing |
Answered |
Missed |
Abandoned |
Answer Rate |
| Arcade Dental |
1997 |
453 |
1495 |
345 |
108 |
26 |
76.2% |
| Carnival Dental |
2173 |
697 |
1437 |
579 |
118 |
1 |
83.1% |
| Carousel Dental |
2452 |
678 |
1715 |
531 |
147 |
19 |
78.3% |
| Globo Dental |
3379 |
1100 |
2242 |
958 |
142 |
36 |
87.1% |
| Laguna Dental |
2756 |
949 |
1660 |
705 |
244 |
25 |
74.3% |
| Marina Dental |
2312 |
1080 |
1079 |
814 |
265 |
68 |
75.4% |
| NLD Dental |
1398 |
451 |
904 |
362 |
89 |
21 |
80.3% |
| TOTAL |
16467 |
5408 |
10532 |
4294 |
1113 |
196 |
79.4% |
Orthodontics (Cloud9) as of Oct 28
| Office |
Next Ortho Day |
Exams That Day |
Starts (MTD) |
| Arcade Dental |
Wed, Nov 04 |
6 |
12 |
| Carnival Dental |
Wed, Oct 28 |
11 |
15 |
| Carousel Dental |
Fri, Oct 30 |
14 |
7 |
| Globo Dental |
Thu, Oct 29 |
14 |
18 |
| Laguna Dental |
Wed, Nov 04 |
9 |
11 |
| Marina Dental |
Thu, Nov 05 |
18 |
28 |
| NLD Dental |
Sat, Oct 31 |
12 |
34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues
Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation).
Last run Oct 28, 07:30 AM CT — 7 offices checked,
1 with issue.
| Office |
OD Data Through |
Status |
OpenDental Prod |
Kasper Prod |
Variance |
| Arcade Dental |
Oct 24 (3 biz days behind) |
Lagging
|
$20,211 |
$19,906 |
+2%
|
| Carnival Dental |
Oct 28 |
Current
|
$20,722 |
$20,019 |
+4%
|
| Carousel Dental |
Oct 28 |
Current
|
$12,107 |
$11,832 |
+2%
|
| Globo Dental |
Oct 28 |
Current
|
$19,908 |
$19,320 |
+3%
|
| Laguna Dental |
Oct 28 |
Current
|
$24,128 |
$23,406 |
+3%
|
| Marina Dental |
Oct 22 (4 biz days behind) |
Stale
|
$14,294 |
$23,041 |
-38%
|
| NLD Dental |
Oct 28 |
Current
|
$21,404 |
$21,404 |
-0%
|
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
QuickBooks
Not configured