Range Overview

Oct 19 – Oct 25, 2026 (5 business days)
Staffing
to
New Patients
124
across all locations
Patient Visits
371
total visits (not unique patients)
Gross Production
$229,676
before adjustments
Net Production
$225,682
after adj & writeoffs
Collections
$239,480
104.3% of production
Show Rate
52%
348/676 showed
Answer Rate
73%
3957 total calls

Office Breakdown

Office Visits Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 51 (14 new) $22,170 $21,896 $21,896 $21,835 98% $21,835 $103,864 48% 76% 44
Carnival Dental 49 (8 new) $19,409 $18,781 $18,706 $31,790 164% $609 $84,518 42% 63% 50
Carousel Dental 42 (11 new) $16,775 $16,462 $16,462 $23,441 140% $23,441 $90,000 46% 77% 45
Globo Dental 77 (21 new) $20,688 $20,688 $20,688 $19,081 92% $19,081 — 61% 23% 50
Laguna Dental 52 (8 new) $22,969 $21,611 $21,611 $24,099 105% $24,099 — 59% 41% 34
Marina Dental 57 (10 new) $23,167 $23,041 $23,041 $18,898 82% $18,898 $94,230 62% 65% 35
NLD Dental 43 (13 new) $24,203 $24,141 $24,141 $13,583 56% $13,583 $80,614 41% 55% 70
Embrace Ortho Cloud9 as of Oct 29, 1:02 PM CT — (39 new) $80,295 — $79,137 $86,754 108% — — — — —
TOTAL 371 $229,676 $146,619 $225,682 $239,480 $121,546 $453,227 52% 328

Patient Mix age & insurance

Breakdown of patient visits by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 4 8% 47 92% 3 11 6 12% 2 4% 43 84%
Carnival Dental 4 8% 45 92% 2 6 2 4% 5 10% 42 86%
Carousel Dental 4 10% 38 90% 1 10 2 5% 5 12% 35 83%
Globo Dental 21 27% 56 73% 9 12 19 25% 14 18% 44 57%
Laguna Dental 13 25% 39 75% 5 3 11 21% 8 15% 33 63%
Marina Dental 8 14% 49 86% 2 8 8 14% 6 11% 43 75%
NLD Dental 5 12% 38 88% 2 11 5 12% 2 5% 36 84%
TOTAL 59 16% 312 84% 24 61 53 14% 42 11% 276 74%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $817 4% $364 2% $20,715 95% $21,896
Carnival Dental $865 5% $1,312 7% $16,529 88% $18,706
Carousel Dental $223 1% $1,235 8% $15,004 91% $16,462
Globo Dental $3,385 16% $3,326 16% $13,978 68% $20,688
Laguna Dental $4,304 20% $2,015 9% $15,292 71% $21,611
Marina Dental $1,656 7% $1,151 5% $20,234 88% $23,041
NLD Dental $871 4% $699 3% $22,571 93% $24,141
TOTAL $12,121 8% $10,102 7% $124,323 85% $146,545

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 641 141 480 95 46 8 67.4%
Carnival Dental 556 177 370 140 37 0 79.1%
Carousel Dental 540 189 318 134 55 9 70.9%
Globo Dental 686 250 431 223 27 13 89.2%
Laguna Dental 651 220 373 121 99 17 55.0%
Marina Dental 501 260 176 180 80 17 69.2%
NLD Dental 382 124 235 99 25 6 79.8%
TOTAL 3957 1361 2383 992 369 70 72.9%

Orthodontics (Cloud9) as of Oct 29

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Wed, Nov 04 6 12
Carnival Dental Tue, Nov 03 10 18
Carousel Dental Fri, Oct 30 18 7
Globo Dental Thu, Oct 29 14 22
Laguna Dental Wed, Nov 04 13 11
Marina Dental Thu, Nov 05 21 28
NLD Dental Sat, Oct 31 11 34

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 29, 07:30 AM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 29 Current $18,818 $17,350 +8%
Carnival Dental Oct 29 Current $23,895 $18,705 +28%
Carousel Dental Oct 29 Current $17,751 $12,188 +46%
Globo Dental Oct 29 Current $21,953 $21,953 -0%
Laguna Dental Oct 29 Current $19,910 $16,841 +18%
Marina Dental Oct 29 Current $21,546 $21,546 -0%
NLD Dental Oct 29 Current $27,610 $27,610 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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