Range Overview

Jul 13 – Jul 19, 2026 (5 business days)
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
108
across all locations
Patient Visits
452
total visits (not unique patients)
Gross Production
$164,544
before adjustments
Net Production
$145,836
after adj & writeoffs
Collections
$84,490
51.3% of production
Show Rate
58%
414/709 showed
Answer Rate
85%
4325 total calls

Office Breakdown

Office Visits Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 48 (4 new) $17,673 $17,339 $17,339 $12,385 70% $6,513 $54,672 55% 72% 29
Carnival Dental 57 (16 new) $17,325 $17,033 $17,033 $15,187 88% $6,619 $56,650 41% 55% 66
Carousel Dental 64 (19 new) $31,296 $25,241 $25,241 $9,557 30% $9,557 $53,404 48% 56% 66
Globo Dental 67 (22 new) $18,028 $16,418 $16,418 $8,504 47% $3,902 64% 42% 37
Laguna Dental 81 (8 new) $21,549 $18,602 $18,602 $4,643 22% $4,643 92% 44% 6
Marina Dental 74 (18 new) $31,820 $24,350 $24,350 $22,756 72% $10,345 $40,431 60% 25% 44
NLD Dental 61 (21 new) $26,853 $26,853 $26,853 $11,458 43% $11,458 $38,229 57% 72% 47
TOTAL 452 $164,544 $145,836 $145,836 $84,490 $53,037 $243,387 58% 295

Patient Mix age & insurance

Breakdown of patient visits by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 4% 46 96% 1 3 3 6% 4 8% 41 85%
Carnival Dental 1 2% 56 98% 0 16 2 4% 1 2% 54 95%
Carousel Dental 12 19% 52 81% 6 13 16 25% 2 3% 46 72%
Globo Dental 11 16% 56 84% 3 19 39 58% 2 3% 26 39%
Laguna Dental 14 17% 67 83% 4 4 18 22% 1 1% 62 77%
Marina Dental 19 26% 55 74% 9 9 21 28% 0 0% 53 72%
NLD Dental 3 5% 58 95% 3 18 2 3% 3 5% 56 92%
TOTAL 62 14% 390 86% 26 82 101 22% 13 3% 338 75%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $223 1% $973 6% $16,142 93% $17,339
Carnival Dental $0 0% $675 4% $16,358 96% $17,033
Carousel Dental $2,992 12% $519 2% $21,730 86% $25,241
Globo Dental $8,637 53% $400 2% $7,381 45% $16,418
Laguna Dental $3,225 17% $182 1% $15,195 82% $18,602
Marina Dental $9,377 39% $0 0% $14,972 61% $24,350
NLD Dental $375 1% $876 3% $25,602 95% $26,853
TOTAL $24,829 17% $3,625 2% $117,381 80% $145,836

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 559 197 341 143 54 0 72.6%
Carnival Dental 624 159 463 141 18 0 88.7%
Carousel Dental 791 186 605 144 42 1 77.4%
Globo Dental 639 301 338 268 33 10 89.0%
Laguna Dental 720 209 500 191 18 3 91.4%
Marina Dental 544 281 263 243 38 0 86.5%
NLD Dental 448 115 324 97 18 5 84.3%
TOTAL 4325 1448 2834 1227 221 19 84.7%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 22 Current $33,849 $32,351 +5%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $17,711 $17,335 +2%
Laguna Dental Jul 23 Current $23,591 $19,888 +19%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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