Range Overview

Jul 20 – Jul 23, 2026 (4 business days)
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
32
across all locations
Patient Visits
179
total visits (not unique patients)
Gross Production
$92,240
before adjustments
Net Production
$86,988
after adj & writeoffs
Collections
$37,596
40.8% of production
Show Rate
55%
173/313 showed
Answer Rate
82%
2566 total calls

Office Breakdown

Office Visits Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 43 (8 new) $23,102 $21,902 $21,902 $10,471 45% $10,471 $54,672 58% 88% 26
Carnival Dental 15 (1 new) $4,318 $3,768 $3,768 $9,531 221% $9,531 $56,650 40% 54% 24
Carousel Dental 20 (3 new) $22,345 $22,345 $22,345 $342 2% $250 $53,404 45% 60% 23
Globo Dental 29 (7 new) $9,576 $9,300 $9,300 $8,855 92% $8,855 59% 34% 19
Laguna Dental 36 (1 new) $12,910 $9,684 $9,684 $2,025 16% $2,025 100% 47% 0
Marina Dental 8 (0 new) $8,138 $8,138 $8,138 $6,371 78% $6,371 $40,431 44% 67% 10
NLD Dental 28 (12 new) $11,850 $11,850 $11,850 $0 0% $526 $38,229 46% 67% 38
TOTAL 179 $92,240 $86,988 $86,988 $37,596 $38,030 $243,387 55% 140

Patient Mix age & insurance

Breakdown of patient visits by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 3 7% 40 93% 1 7 2 5% 3 7% 38 88%
Carnival Dental 2 13% 13 87% 0 1 2 13% 0 0% 13 87%
Carousel Dental 1 5% 19 95% 0 3 0 0% 1 5% 19 95%
Globo Dental 6 21% 23 79% 4 3 16 55% 0 0% 13 45%
Laguna Dental 8 22% 28 78% 1 0 9 25% 2 6% 25 69%
Marina Dental 0 0% 8 100% 0 0 0 0% 0 0% 8 100%
NLD Dental 2 7% 26 93% 0 12 2 7% 2 7% 24 86%
TOTAL 22 12% 157 88% 6 26 31 17% 8 4% 140 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $2,930 13% $469 2% $18,503 84% $21,902
Carnival Dental $108 3% $0 0% $3,660 97% $3,768
Carousel Dental $0 0% $2,998 13% $19,347 87% $22,345
Globo Dental $4,819 52% $0 0% $4,481 48% $9,300
Laguna Dental $2,207 23% $835 9% $6,642 69% $9,684
Marina Dental $0 0% $0 0% $8,138 100% $8,138
NLD Dental $418 4% $472 4% $10,960 92% $11,850
TOTAL $10,482 12% $4,774 5% $71,732 82% $86,988

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 324 78 239 64 14 8 82.1%
Carnival Dental 341 137 195 107 30 14 78.1%
Carousel Dental 565 129 436 103 26 2 79.8%
Globo Dental 389 167 222 147 20 5 88.0%
Laguna Dental 392 145 244 116 29 0 80.0%
Marina Dental 214 151 63 126 25 2 83.4%
NLD Dental 341 90 246 72 18 6 80.0%
TOTAL 2566 897 1645 735 162 37 81.9%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 22 Current $33,849 $32,351 +5%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $17,711 $17,335 +2%
Laguna Dental Jul 23 Current $23,591 $19,888 +19%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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