📅 Showing Tuesday, October 27, 2026 — the most recent day with data. Today (Oct 28) fills in tonight, after the offices close and upload their files.
⚠
Stale data — Marina
hasn't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
⚠
Data health: 1 issue right now
— live, updates on every page load
- Marina Dental: OpenDental vs Kasper production off -38% (Oct 18-Oct 25)
See Data Health ↓
New Patients
38
across all locations
Patients Seen
72
patients seen
Gross Production
$52,820
before adjustments
Net Production
$50,682
after adj & writeoffs
Collections
$17,615
33.3% of production
Show Rate
43%
63/145 showed
Answer Rate
84%
874 total calls
Office Breakdown
| Office |
Patients |
Gross Prod |
Kasper Prod |
Net Prod |
Collections |
Kasper Coll |
QBO Rev (mo) |
Show Rate |
Tx Accept |
No Shows |
| Arcade Dental |
0 (0 new) |
$0 |
— |
$0 |
$0 0% |
— |
$97,717 |
0% |
0% |
2 |
| Carnival Dental |
15 (2 new) |
$5,635 |
$5,635 |
$5,635 |
$49 1% |
$49 |
$72,710 |
44% |
86% |
9 |
| Carousel Dental |
7 (0 new) |
$1,648 |
$1,540 |
$1,540 |
$337 20% |
$337 |
$79,714 |
37% |
74% |
12 |
| Globo Dental |
15 (5 new) |
$3,834 |
$3,834 |
$3,834 |
$2,194 57% |
$2,194 |
— |
48% |
29% |
15 |
| Laguna Dental |
16 (3 new) |
$3,922 |
$3,591 |
$3,591 |
$1,307 33% |
$1,307 |
— |
62% |
42% |
10 |
| Marina Dental |
0 (0 new) |
$0 |
— |
$0 |
$0 0% |
— |
$86,756 |
0% |
0% |
19 |
| NLD Dental |
19 (5 new) |
$8,802 |
$8,802 |
$8,802 |
$1,387 16% |
$1,387 |
$79,829 |
56% |
25% |
15 |
| Embrace Ortho Cloud9 as of Oct 27, 10:32 PM CT |
— (23 new) |
$28,980 |
— |
$27,282 |
$12,341 43% |
— |
— |
— |
— |
— |
| TOTAL |
72 |
$52,820 |
$23,401 |
$50,682 |
$17,615 |
$5,274 |
$416,726 |
43% |
|
82 |
Patient Mix age & insurance
Breakdown of patients seen by age
(18+ vs under 18) and by insurance type. Insurance comes from each patient's active
primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care
plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance
counts as PPO; no active coverage = Cash.
Patients missing a birthdate are left out of the age split.
| Office |
18+ (Adults) |
Under 18 (Kids) |
New Pts 18+ |
New Pts <18 |
Cash |
PPO |
Medicaid |
| Arcade Dental |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
| Carnival Dental |
1 7% |
14 93% |
0 |
2 |
1 7% |
0 0% |
14 93% |
| Carousel Dental |
3 43% |
4 57% |
0 |
0 |
1 14% |
2 29% |
4 57% |
| Globo Dental |
5 33% |
10 67% |
2 |
3 |
5 33% |
5 33% |
5 33% |
| Laguna Dental |
3 19% |
13 81% |
0 |
3 |
8 50% |
0 0% |
8 50% |
| Marina Dental |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
| NLD Dental |
6 32% |
13 68% |
4 |
1 |
5 26% |
1 5% |
13 68% |
| TOTAL |
18 25% |
54 75% |
6 |
9 |
20 28% |
8 11% |
44 61% |
Age Mix by Office
Insurance Mix by Office
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each
patient's payer type, using the same classification as Patient Mix. The three buckets
add up to the Net Prod column in Office Breakdown.
| Office |
Cash |
PPO |
Medicaid |
Total Net |
| Arcade Dental |
$0 |
$0 |
$0 |
$0 |
| Carnival Dental |
$49 1% |
$0 0% |
$5,586 99% |
$5,635 |
| Carousel Dental |
$179 12% |
$353 23% |
$1,008 65% |
$1,540 |
| Globo Dental |
$1,119 29% |
$1,120 29% |
$1,594 42% |
$3,834 |
| Laguna Dental |
$1,307 36% |
$0 0% |
$2,284 64% |
$3,591 |
| Marina Dental |
$0 |
$0 |
$0 |
$0 |
| NLD Dental |
$1,439 16% |
$246 3% |
$7,116 81% |
$8,802 |
| TOTAL |
$4,093 17% |
$1,719 7% |
$17,588 75% |
$23,401 |
Net Production by Insurance
Payer Share of Net Production
Phone Metrics (Kasper)
| Office |
Total Calls |
Incoming |
Outgoing |
Answered |
Missed |
Abandoned |
Answer Rate |
| Arcade Dental |
62 |
35 |
23 |
25 |
10 |
7 |
71.4% |
| Carnival Dental |
185 |
38 |
146 |
36 |
2 |
1 |
94.7% |
| Carousel Dental |
134 |
46 |
87 |
34 |
12 |
0 |
73.9% |
| Globo Dental |
142 |
56 |
86 |
50 |
6 |
3 |
89.3% |
| Laguna Dental |
153 |
49 |
101 |
45 |
4 |
0 |
91.8% |
| Marina Dental |
94 |
66 |
16 |
50 |
16 |
13 |
75.8% |
| NLD Dental |
104 |
25 |
78 |
24 |
1 |
1 |
96.0% |
| TOTAL |
874 |
315 |
537 |
264 |
51 |
25 |
83.8% |
Orthodontics (Cloud9) as of Oct 28
| Office |
Next Ortho Day |
Exams That Day |
Starts (MTD) |
| Arcade Dental |
Wed, Nov 04 |
5 |
12 |
| Carnival Dental |
Wed, Oct 28 |
15 |
13 |
| Carousel Dental |
Fri, Oct 30 |
18 |
7 |
| Globo Dental |
Thu, Oct 29 |
13 |
18 |
| Laguna Dental |
Wed, Nov 04 |
9 |
11 |
| Marina Dental |
Thu, Nov 05 |
18 |
28 |
| NLD Dental |
Sat, Oct 31 |
12 |
34 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues
Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation).
Last run Oct 27, 07:30 PM CT — 7 offices checked,
1 with issue.
| Office |
OD Data Through |
Status |
OpenDental Prod |
Kasper Prod |
Variance |
| Arcade Dental |
Oct 24 (3 biz days behind) |
Lagging
|
$20,211 |
$19,906 |
+2%
|
| Carnival Dental |
Oct 27 |
Current
|
$20,742 |
$20,194 |
+3%
|
| Carousel Dental |
Oct 27 |
Current
|
$12,107 |
$11,832 |
+2%
|
| Globo Dental |
Oct 27 |
Current
|
$18,041 |
$18,041 |
-0%
|
| Laguna Dental |
Oct 27 |
Current
|
$23,279 |
$22,506 |
+3%
|
| Marina Dental |
Oct 22 (4 biz days behind) |
Stale
|
$14,294 |
$23,041 |
-38%
|
| NLD Dental |
Oct 27 |
Current
|
$21,404 |
$21,404 |
-0%
|
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
QuickBooks
Not configured