Range Overview

Year to Date · Jan 01 – Oct 24, 2026 (212 business days)
Staffing
to
New Patients
6911
across all locations
Patient Visits
17031
total visits (not unique patients)
Gross Production
$10,554,542
before adjustments
Net Production
$9,723,830
after adj & writeoffs
Collections
$8,252,228
78.2% of production
Show Rate
63%
17179/27400 showed
Answer Rate
78%
112320 total calls

Office Breakdown

Office Visits Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 2278 (733 new) $934,754 $517,461 $893,682 $853,043 91% $344,595 $85,669 56% 72% 1757
Carnival Dental 2217 (752 new) $890,917 $499,129 $856,879 $824,668 93% $169,091 $71,957 54% 60% 1868
Carousel Dental 2496 (716 new) $1,048,226 $526,011 $969,016 $917,894 88% $302,914 $79,370 53% 55% 2157
Globo Dental 2697 (829 new) $782,085 $437,470 $747,294 $706,566 90% $319,276 — 67% 42% 1359
Laguna Dental 2836 (417 new) $799,704 $432,624 $717,460 $697,258 87% $272,536 — 89% 38% 371
Marina Dental 2441 (449 new) $880,733 $475,117 $790,220 $792,089 90% $333,524 $80,283 75% 41% 839
NLD Dental 2066 (978 new) $912,440 $525,347 $899,640 $861,072 94% $329,944 $69,302 54% 63% 1870
Embrace Ortho Cloud9 as of Oct 24, 2:27 PM CT Feb–Oct from monthly Cloud9 (daily not complete) — (2037 new) $4,305,682 — $3,849,638 $2,599,639 60% — — — — —
TOTAL 17031 $10,554,542 $3,413,160 $9,723,830 $8,252,228 $2,071,880 $386,581 63% 10221

Patient Mix age & insurance

Breakdown of patient visits by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

⚠
Partial range: age/insurance tracking starts May 15, but this range begins earlier. The counts below cover May 15 onward only — they under-count the full range.
Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 123 10% 1160 90% 61 287 88 7% 70 5% 1125 88%
Carnival Dental 149 11% 1161 89% 90 317 123 9% 108 8% 1080 82%
Carousel Dental 239 18% 1124 82% 90 219 184 13% 126 9% 1055 77%
Globo Dental 334 21% 1285 79% 177 328 503 31% 231 14% 885 55%
Laguna Dental 297 18% 1396 82% 106 152 367 22% 155 9% 1171 69%
Marina Dental 205 14% 1235 86% 75 172 212 15% 67 5% 1161 81%
NLD Dental 161 14% 1011 86% 96 392 79 7% 89 8% 1004 86%
TOTAL 1508 15% 8372 85% 695 1867 1556 16% 846 9% 7481 76%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

⚠
Partial range: payer tracking starts May 15, but this range begins earlier. The dollars below cover May 15 onward only — they under-count the full range (compare against Net Prod in Office Breakdown for the complete total).
Office Cash PPO Medicaid Total Net
Arcade Dental $17,207 3% $27,045 5% $483,338 92% $527,590
Carnival Dental $29,888 6% $34,148 7% $437,518 87% $501,554
Carousel Dental $41,667 8% $40,403 8% $429,089 84% $511,159
Globo Dental $130,937 29% $63,403 14% $251,268 56% $445,608
Laguna Dental $75,990 17% $36,969 8% $325,578 74% $438,537
Marina Dental $59,011 12% $22,058 5% $400,486 83% $481,554
NLD Dental $23,308 4% $39,957 7% $470,018 88% $533,284
TOTAL $378,008 11% $263,983 8% $2,797,295 81% $3,439,287

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 14104 3347 10517 2558 789 36 76.4%
Carnival Dental 15871 4699 10882 3562 1137 59 75.8%
Carousel Dental 17737 4608 12849 3496 1111 167 75.9%
Globo Dental 19681 6472 12996 5216 1256 198 80.6%
Laguna Dental 18937 6134 12454 4815 1319 116 78.5%
Marina Dental 14976 6683 7904 5316 1367 52 79.5%
NLD Dental 11014 3165 7743 2491 686 130 78.7%
TOTAL 112320 35108 75345 27454 7665 758 78.2%

Orthodontics (Cloud9) as of Oct 24

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Oct 24 2 9
Carnival Dental Wed, Oct 28 20 13
Carousel Dental Fri, Oct 30 16 7
Globo Dental Thu, Oct 29 9 18
Laguna Dental Mon, Oct 26 19 7
Marina Dental Tue, Oct 27 22 21
NLD Dental Sat, Oct 31 12 34

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 24, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 24 Current $24,147 $23,784 +2%
Carnival Dental Oct 24 Current $21,377 $20,713 +3%
Carousel Dental Oct 23 Current $17,920 $17,607 +2%
Globo Dental Oct 24 Current $25,030 $23,638 +6%
Laguna Dental Oct 24 Current $24,576 $21,833 +13%
Marina Dental Oct 22 Current $14,294 $20,919 -32%
NLD Dental Oct 23 Current $24,203 $24,491 -1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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