- Marina Dental: OpenDental vs Kasper production off +31% (Jul 14-Jul 21)
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 16 (4 new) | $3,515 | — | $3,515 | $3,151 90% | — | $78,881 | 89% | 100% | 2 |
| Carnival Dental | 17 (6 new) | $9,504 | — | $8,989 | $2,474 26% | — | $92,380 | 53% | 88% | 15 |
| Carousel Dental | 17 (10 new) | $7,265 | — | $7,265 | $809 11% | — | $100,317 | 77% | 97% | 5 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $3,258 0% | $3,258 | — | 0% | 0% | 0 |
| Laguna Dental | 16 (5 new) | $4,561 | — | $4,096 | $2,389 52% | — | — | 100% | 18% | 0 |
| Marina Dental | 10 (6 new) | $6,165 | — | $5,083 | $3,411 55% | $3,411 | $64,062 | 100% | 34% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $725 0% | — | $76,776 | 0% | 0% | 0 |
| TOTAL | 76 | $31,010 | — | $28,948 | $16,218 | $6,669 | $412,416 | 78% | 22 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 44 | 18 | 25 | 12 | 6 | 0 | 66.7% |
| Carnival Dental | 49 | 24 | 24 | 15 | 9 | 0 | 62.5% |
| Carousel Dental | 38 | 17 | 21 | 15 | 2 | 0 | 88.2% |
| Globo Dental | 143 | 27 | 111 | 11 | 16 | 0 | 40.7% |
| Laguna Dental | 66 | 21 | 45 | 17 | 4 | 0 | 81.0% |
| Marina Dental | 63 | 30 | 32 | 15 | 15 | 0 | 50.0% |
| NLD Dental | 33 | 33 | 0 | 22 | 11 | 0 | 66.7% |
| TOTAL | 436 | 170 | 258 | 107 | 63 | 0 | 62.9% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 24, 07:30 AM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 24 | Current | $34,108 | $32,610 | +5% |
| Carnival Dental | Jul 24 | Current | $21,302 | $17,376 | +23% |
| Carousel Dental | Jul 24 | Current | $49,756 | $38,653 | +29% |
| Globo Dental | Jul 23 | Current | $20,404 | $19,718 | +4% |
| Laguna Dental | Jul 24 | Current | $22,516 | $19,289 | +17% |
| Marina Dental | Jul 24 | Current | $27,334 | $25,839 | +6% |
| NLD Dental | Jul 22 (2 biz days behind) | Lagging | $17,858 | $17,858 | -0% |