Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $3,701 0% | $3,701 | $78,881 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $2,121 0% | $2,121 | $92,380 | 0% | 0% | 0 |
| Carousel Dental | 0 (0 new) | $0 | $619 | $-619 | $5,917 0% | $5,917 | $100,317 | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $1,463 0% | $1,463 | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $3,127 0% | $3,127 | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $2,536 0% | $2,536 | $64,062 | 0% | 0% | 0 |
| NLD Dental | 13 (15 new) | $6,546 | $6,544 | $6,544 | $6,239 95% | $6,239 | $76,776 | 73% | 42% | 6 |
| TOTAL | 13 | $6,546 | $7,163 | $5,925 | $25,104 | $25,104 | $412,416 | 73% | 6 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 20 | 17 | 0 | 0 | 17 | 0 | 0.0% |
| Carnival Dental | 32 | 24 | 0 | 1 | 23 | 0 | 4.2% |
| Carousel Dental | 52 | 14 | 38 | 9 | 5 | 0 | 64.3% |
| Globo Dental | 8 | 7 | 0 | 0 | 7 | 0 | 0.0% |
| Laguna Dental | 18 | 14 | 0 | 0 | 14 | 0 | 0.0% |
| Marina Dental | 50 | 41 | 9 | 33 | 8 | 0 | 80.5% |
| NLD Dental | 49 | 14 | 35 | 12 | 2 | 0 | 85.7% |
| TOTAL | 229 | 131 | 82 | 55 | 76 | 0 | 42.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 15, 07:30 PM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Sep 15 | Current | $25,511 | $24,356 | +5% |
| Carnival Dental | Sep 15 | Current | $18,511 | $17,895 | +3% |
| Carousel Dental | Sep 15 | Current | $22,514 | $21,545 | +4% |
| Globo Dental | Sep 15 | Current | $21,166 | $20,348 | +4% |
| Laguna Dental | Sep 15 | Current | $22,071 | $21,647 | +2% |
| Marina Dental | Sep 15 | Current | $20,445 | $19,086 | +7% |
| NLD Dental | Sep 14 (2 biz days behind) | Lagging | $18,192 | $17,948 | +1% |