- Marina Dental: OpenDental vs Kasper production off +31% (Jul 14-Jul 21)
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 17 (5 new) | $4,940 | $4,306 | $4,306 | $11,556 234% | $11,556 | $78,881 | 94% | 74% | 1 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $15,578 0% | $15,578 | $92,380 | 0% | 0% | 1 |
| Carousel Dental | 22 (14 new) | $13,170 | $12,770 | $12,383 | $12,366 94% | $12,366 | $100,317 | 100% | 74% | 0 |
| Globo Dental | 7 (2 new) | $1,700 | $1,517 | $1,517 | $7,338 432% | $7,338 | — | 50% | 27% | 7 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $10,658 0% | $10,658 | — | 0% | 0% | 0 |
| Marina Dental | 9 (4 new) | $2,244 | $842 | $842 | $5,629 251% | $5,629 | $64,062 | 82% | 9% | 2 |
| NLD Dental | 14 (3 new) | $4,458 | $4,412 | $4,412 | $14,924 335% | $14,924 | $76,776 | 46% | 77% | 15 |
| TOTAL | 69 | $26,511 | $23,846 | $23,459 | $78,050 | $78,050 | $412,416 | 71% | 26 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 122 | 30 | 92 | 20 | 10 | 0 | 66.7% |
| Carnival Dental | 66 | 19 | 47 | 16 | 3 | 0 | 84.2% |
| Carousel Dental | 97 | 24 | 73 | 20 | 4 | 0 | 83.3% |
| Globo Dental | 274 | 49 | 225 | 41 | 8 | 0 | 83.7% |
| Laguna Dental | 71 | 29 | 42 | 25 | 4 | 0 | 86.2% |
| Marina Dental | 112 | 39 | 73 | 22 | 17 | 0 | 56.4% |
| NLD Dental | 68 | 16 | 52 | 16 | 0 | 0 | 100.0% |
| TOTAL | 810 | 206 | 604 | 160 | 46 | 0 | 77.7% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 24, 07:30 AM CT — 7 offices checked, 1 with issue.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 23 | Current | $34,108 | $32,610 | +5% |
| Carnival Dental | Jul 23 | Current | $21,302 | $17,376 | +23% |
| Carousel Dental | Jul 24 | Current | $43,193 | $38,653 | +12% |
| Globo Dental | Jul 23 | Current | $20,404 | $19,718 | +4% |
| Laguna Dental | Jul 24 | Current | $22,516 | $19,289 | +17% |
| Marina Dental | Jul 24 | Current | $27,334 | $25,839 | +6% |
| NLD Dental | Jul 22 (2 biz days behind) | Lagging | $17,858 | $17,858 | -0% |