Daily Overview

Wednesday, May 20, 2026
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Data health: 1 issue right now — live, updates on every page load
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 14-Jul 21)
See Data Health ↓
New Patients
29
across all locations
Patients Seen
83
patients seen
Gross Production
$30,540
before adjustments
Net Production
$28,336
after adj & writeoffs
Collections
$17,959
58.8% of production
Show Rate
77%
89/115 showed
Answer Rate
78%
917 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (4 new) $5,927 $5,927 $5,927 $2,135 36% $2,135 $78,881 67% 100% 6
Carnival Dental 15 (2 new) $5,134 $4,988 $4,975 $2,112 41% $2,112 $92,380 88% 90% 2
Carousel Dental 21 (10 new) $7,511 $6,691 $6,691 $4,075 54% $4,075 $100,317 72% 23% 8
Globo Dental 0 (0 new) $0 $0 $2,165 0% $2,165 0% 0% 0
Laguna Dental 15 (7 new) $3,361 $2,915 $2,915 $1,723 51% $1,723 100% 12% 0
Marina Dental 12 (2 new) $3,627 $2,848 $2,848 $3,262 90% $3,262 $64,062 100% 48% 0
NLD Dental 8 (4 new) $4,980 $4,980 $4,980 $2,487 50% $2,487 $76,776 44% 72% 10
TOTAL 83 $30,540 $28,349 $28,336 $17,959 $17,959 $412,416 77% 26

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 12 100% 0 4 0 0% 0 0% 12 100%
Carnival Dental 2 13% 13 87% 1 1 2 13% 3 20% 10 67%
Carousel Dental 4 19% 17 81% 2 8 2 10% 2 10% 17 81%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 7 47% 8 53% 4 3 3 20% 4 27% 8 53%
Marina Dental 2 17% 10 83% 1 1 2 17% 0 0% 10 83%
NLD Dental 0 0% 8 100% 0 4 0 0% 0 0% 8 100%
TOTAL 15 18% 68 82% 8 21 9 11% 9 11% 65 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $5,927 100% $5,927
Carnival Dental $560 11% $1,034 21% $3,381 68% $4,975
Carousel Dental $0 0% $509 8% $6,181 92% $6,691
Globo Dental $0 $0 $0 $0
Laguna Dental $324 11% $990 34% $1,601 55% $2,915
Marina Dental $108 4% $0 0% $2,740 96% $2,848
NLD Dental $0 0% $0 0% $4,980 100% $4,980
TOTAL $992 4% $2,533 9% $24,811 88% $28,336

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 120 16 104 12 4 0 75.0%
Carnival Dental 134 32 102 23 9 0 71.9%
Carousel Dental 147 25 122 24 1 0 96.0%
Globo Dental 101 34 65 26 8 0 76.5%
Laguna Dental 204 44 158 32 12 0 72.7%
Marina Dental 175 57 118 47 10 0 82.5%
NLD Dental 36 7 27 4 3 3 57.1%
TOTAL 917 215 696 168 47 3 78.1%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 24, 07:30 AM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 23 Current $34,108 $32,610 +5%
Carnival Dental Jul 23 Current $21,302 $17,376 +23%
Carousel Dental Jul 24 Current $42,798 $38,258 +12%
Globo Dental Jul 23 Current $20,404 $19,718 +4%
Laguna Dental Jul 23 Current $22,516 $19,289 +17%
Marina Dental Jul 24 Current $27,334 $25,839 +6%
NLD Dental Jul 22 (2 biz days behind) Lagging $17,858 $17,858 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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