Daily Overview

Wednesday, July 08, 2026
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
27
across all locations
Patients Seen
134
patients seen
Gross Production
$40,965
before adjustments
Net Production
$36,539
after adj & writeoffs
Collections
$19,020
46.4% of production
Show Rate
80%
141/177 showed
Answer Rate
88%
1092 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 17 (2 new) $5,803 $5,781 $5,781 $1,002 17% $1,002 $54,672 62% 64% 11
Carnival Dental 0 (0 new) $0 $0 $3,605 0% $3,605 $56,650 0% 0% 0
Carousel Dental 31 (4 new) $10,057 $9,061 $9,061 $3,238 32% $3,239 $53,404 86% 57% 5
Globo Dental 31 (9 new) $8,761 $8,518 $8,278 $3,747 43% $3,747 91% 34% 3
Laguna Dental 19 (5 new) $6,911 $5,365 $5,365 $3,412 49% $3,412 100% 83% 0
Marina Dental 24 (3 new) $5,159 $3,780 $3,780 $1,922 37% $1,922 $40,431 74% 14% 9
NLD Dental 12 (4 new) $4,273 $4,273 $4,273 $2,095 49% $2,095 $38,229 65% 100% 8
TOTAL 134 $40,965 $36,778 $36,539 $19,020 $19,021 $243,387 80% 36

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 6% 16 94% 0 2 0 0% 1 6% 16 94%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 6 19% 25 81% 1 3 5 16% 4 13% 22 71%
Globo Dental 8 26% 23 74% 4 5 15 48% 1 3% 15 48%
Laguna Dental 3 16% 16 84% 1 4 10 53% 0 0% 9 47%
Marina Dental 5 21% 19 79% 1 2 5 21% 0 0% 19 79%
NLD Dental 1 8% 11 92% 0 4 1 8% 0 0% 11 92%
TOTAL 24 18% 110 82% 7 20 36 27% 6 4% 92 69%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $489 8% $5,292 92% $5,781
Carnival Dental $0 $0 $0 $0
Carousel Dental $1,000 11% $2,940 32% $5,122 57% $9,061
Globo Dental $3,123 38% $103 1% $5,052 61% $8,278
Laguna Dental $3,288 61% $0 0% $2,077 39% $5,365
Marina Dental $300 8% $0 0% $3,480 92% $3,780
NLD Dental $110 3% $0 0% $4,163 97% $4,273
TOTAL $7,821 21% $3,532 10% $25,187 69% $36,539

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 99 26 71 24 2 0 92.3%
Carnival Dental 132 60 72 55 5 0 91.7%
Carousel Dental 263 57 206 46 11 0 80.7%
Globo Dental 120 46 74 38 8 1 82.6%
Laguna Dental 197 49 147 43 6 1 87.8%
Marina Dental 102 49 53 44 5 0 89.8%
NLD Dental 179 30 149 29 1 1 96.7%
TOTAL 1092 317 772 279 38 3 88.0%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 23 Current $37,088 $34,047 +9%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $22,832 $18,233 +25%
Laguna Dental Jul 23 Current $28,816 $25,191 +14%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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