Daily Overview

Wednesday, July 29, 2026
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Data health: 1 issue right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +23% (Sep 04-Sep 11)
See Data Health ↓
New Patients
18
across all locations
Patients Seen
72
patients seen
Gross Production
$28,893
before adjustments
Net Production
$25,343
after adj & writeoffs
Collections
$20,042
69.4% of production
Show Rate
69%
72/104 showed
Answer Rate
72%
958 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 19 (2 new) $8,585 $8,219 $8,081 $3,639 42% $3,639 $79,138 66% 74% 10
Carnival Dental 0 (0 new) $0 $0 $1,901 0% $65,790 0% 0% 1
Carousel Dental 14 (9 new) $9,442 $9,442 $9,424 $4,399 47% $4,399 $85,439 50% 75% 11
Globo Dental 0 (0 new) $0 $0 $1,807 0% $1,807 0% 0% 0
Laguna Dental 25 (5 new) $6,639 $3,973 $3,973 $3,058 46% $3,058 100% 22% 0
Marina Dental 14 (2 new) $4,228 $3,865 $3,865 $2,226 53% $2,226 $50,756 60% 63% 10
NLD Dental 0 (0 new) $0 $0 $3,012 0% $3,012 $62,567 0% 0% 0
TOTAL 72 $28,893 $25,499 $25,343 $20,042 $18,141 $343,690 69% 32

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 5% 18 95% 1 1 1 5% 1 5% 17 89%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0% 14 100% 0 9 0 0% 0 0% 14 100%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 5 20% 20 80% 1 4 13 52% 3 12% 9 36%
Marina Dental 3 21% 11 79% 2 0 1 7% 2 14% 11 79%
NLD Dental 0 0 0 0 0 0 0
TOTAL 9 12% 63 88% 4 14 15 21% 6 8% 51 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 1% $607 8% $7,384 91% $8,081
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 0% $0 0% $9,424 100% $9,424
Globo Dental $0 $0 $0 $0
Laguna Dental $1,769 45% $374 9% $1,830 46% $3,973
Marina Dental $153 4% $1,839 48% $1,873 48% $3,865
NLD Dental $0 $0 $0 $0
TOTAL $2,012 8% $2,820 11% $20,512 81% $25,343

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 155 29 124 25 4 2 86.2%
Carnival Dental 40 22 0 0 22 10 0.0%
Carousel Dental 211 41 170 30 11 0 73.2%
Globo Dental 186 68 118 62 6 1 91.2%
Laguna Dental 189 55 132 45 10 0 81.8%
Marina Dental 139 63 76 55 8 0 87.3%
NLD Dental 38 22 4 0 22 3 0.0%
TOTAL 958 300 624 217 83 16 72.3%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 13, 07:30 PM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $22,025 $21,482 +2%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $20,817 $21,522 -3%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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