Daily Overview

Thursday, September 03, 2026
to
New Patients
21
across all locations
Patients Seen
83
patients seen
Gross Production
$31,552
before adjustments
Net Production
$30,927
after adj & writeoffs
Collections
$14,364
45.5% of production
Show Rate
64%
76/118 showed
Answer Rate
71%
1235 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (2 new) $6,641 $6,641 $6,641 $3,226 49% $3,226 $49,091 69% 69% 5
Carnival Dental 15 (1 new) $6,501 $6,455 $6,455 $822 13% $108 $20,822 61% 73% 9
Carousel Dental 19 (10 new) $5,812 $5,234 $5,232 $795 14% $795 $25,632 58% 35% 14
Globo Dental 9 (6 new) $1,860 $1,860 $1,860 $2,335 126% $2,335 60% 12% 6
Laguna Dental 10 (1 new) $1,799 $1,799 $1,799 $5,084 282% $5,084 67% 97% 5
Marina Dental 0 (0 new) $0 $0 $1,041 0% $1,041 $43,013 0% 0% 0
NLD Dental 16 (1 new) $8,939 $8,939 $8,939 $1,061 12% $1,061 $34,905 81% 100% 3
TOTAL 83 $31,552 $30,929 $30,927 $14,364 $13,650 $173,462 64% 42

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 7% 13 93% 0 2 1 7% 0 0% 13 93%
Carnival Dental 1 7% 14 93% 0 1 1 7% 0 0% 14 93%
Carousel Dental 4 21% 15 79% 2 8 1 5% 4 21% 14 74%
Globo Dental 3 33% 6 67% 3 3 1 11% 0 0% 8 89%
Laguna Dental 1 10% 9 90% 0 1 1 10% 0 0% 9 90%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 2 12% 14 88% 0 1 1 6% 0 0% 15 94%
TOTAL 12 14% 71 86% 5 16 6 7% 4 5% 73 88%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 1% $0 0% $6,551 99% $6,641
Carnival Dental $108 2% $0 0% $6,347 98% $6,455
Carousel Dental $0 0% $1,123 21% $4,110 79% $5,232
Globo Dental $139 7% $0 0% $1,721 93% $1,860
Laguna Dental $382 21% $0 0% $1,417 79% $1,799
Marina Dental $0 $0 $0 $0
NLD Dental $101 1% $0 0% $8,838 99% $8,939
TOTAL $820 3% $1,123 4% $28,984 94% $30,927

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 150 25 123 14 11 1 56.0%
Carnival Dental 152 19 133 17 2 0 89.5%
Carousel Dental 163 20 143 14 6 0 70.0%
Globo Dental 332 155 170 94 61 5 60.6%
Laguna Dental 235 42 193 39 3 0 92.9%
Marina Dental 127 41 84 34 7 0 82.9%
NLD Dental 76 17 59 14 3 0 82.4%
TOTAL 1235 319 905 226 93 6 70.8%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 12, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $19,426 $18,883 +3%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $21,939 $21,715 +1%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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