Daily Overview

Wednesday, July 15, 2026
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
18
across all locations
Patients Seen
81
patients seen
Gross Production
$31,303
before adjustments
Net Production
$28,132
after adj & writeoffs
Collections
$3,021
9.7% of production
Show Rate
60%
75/125 showed
Answer Rate
84%
924 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 6 (0 new) $6,926 $6,889 $6,889 $115 2% $115 $54,672 62% 74% 3
Carnival Dental 17 (1 new) $4,706 $4,706 $4,706 $146 3% $146 $56,650 67% 56% 6
Carousel Dental 10 (4 new) $6,145 $5,510 $5,510 $1,440 23% $1,440 $53,404 41% 76% 13
Globo Dental 0 (0 new) $0 $0 $430 0% $430 0% 0% 4
Laguna Dental 25 (4 new) $6,848 $5,286 $5,286 $619 9% $619 100% 41% 0
Marina Dental 15 (5 new) $3,376 $2,437 $2,437 $192 6% $192 $40,431 57% 14% 12
NLD Dental 8 (4 new) $3,303 $3,303 $3,303 $78 2% $78 $38,229 48% 56% 12
TOTAL 81 $31,303 $28,132 $28,132 $3,021 $3,021 $243,387 60% 50

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 6 100% 0 0 1 17% 0 0% 5 83%
Carnival Dental 0 0% 17 100% 0 1 0 0% 1 6% 16 94%
Carousel Dental 0 0% 10 100% 0 4 2 20% 0 0% 8 80%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 3 12% 22 88% 2 2 6 24% 0 0% 19 76%
Marina Dental 5 33% 10 67% 4 1 5 33% 0 0% 10 67%
NLD Dental 0 0% 8 100% 1 3 0 0% 0 0% 8 100%
TOTAL 8 10% 73 90% 7 11 14 17% 1 1% 66 81%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $43 1% $0 0% $6,846 99% $6,889
Carnival Dental $0 0% $675 14% $4,031 86% $4,706
Carousel Dental $1,122 20% $0 0% $4,388 80% $5,510
Globo Dental $0 $0 $0 $0
Laguna Dental $764 14% $0 0% $4,521 86% $5,286
Marina Dental $750 31% $0 0% $1,687 69% $2,437
NLD Dental $0 0% $0 0% $3,303 100% $3,303
TOTAL $2,680 10% $675 2% $24,777 88% $28,132

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 84 38 43 28 10 0 73.7%
Carnival Dental 126 25 101 23 2 0 92.0%
Carousel Dental 155 40 115 27 13 0 67.5%
Globo Dental 134 66 68 59 7 1 89.4%
Laguna Dental 170 38 130 34 4 0 89.5%
Marina Dental 114 59 55 52 7 0 88.1%
NLD Dental 141 15 124 13 2 2 86.7%
TOTAL 924 281 636 236 45 3 84.0%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 23 Current $35,545 $34,047 +4%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $19,209 $18,233 +5%
Laguna Dental Jul 23 Current $28,893 $25,191 +15%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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