Daily Overview

Thursday, July 16, 2026
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Data health: 1 issue right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +23% (Sep 04-Sep 11)
See Data Health ↓
New Patients
22
across all locations
Patients Seen
119
patients seen
Gross Production
$38,127
before adjustments
Net Production
$35,064
after adj & writeoffs
Collections
$4,483
11.8% of production
Show Rate
64%
120/188 showed
Answer Rate
85%
824 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 13 (0 new) $2,829 $2,829 $2,810 $90 3% $90 $79,138 50% 84% 13
Carnival Dental 12 (2 new) $3,287 $2,995 $2,995 $265 8% $265 $65,790 60% 60% 8
Carousel Dental 14 (1 new) $7,246 $6,450 $6,448 $371 5% $305 $85,439 48% 85% 16
Globo Dental 18 (4 new) $2,428 $2,328 $2,292 $183 8% $183 69% 17% 8
Laguna Dental 24 (1 new) $6,300 $5,824 $5,665 $792 13% $792 89% 35% 3
Marina Dental 21 (6 new) $6,997 $6,034 $5,827 $2,635 38% $2,635 $50,756 75% 14% 7
NLD Dental 17 (8 new) $9,040 $9,040 $9,028 $147 2% $62,567 57% 97% 13
TOTAL 119 $38,127 $35,499 $35,064 $4,483 $4,271 $343,690 64% 68

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 13 100% 0 0 1 8% 0 0% 12 92%
Carnival Dental 1 8% 11 92% 0 2 2 17% 0 0% 10 83%
Carousel Dental 2 14% 12 86% 0 1 2 14% 0 0% 12 86%
Globo Dental 3 17% 15 83% 1 3 9 50% 1 6% 8 44%
Laguna Dental 5 21% 19 79% 1 0 4 17% 1 4% 19 79%
Marina Dental 4 19% 17 81% 3 3 4 19% 0 0% 17 81%
NLD Dental 1 6% 16 94% 0 8 0 0% 1 6% 16 94%
TOTAL 16 13% 103 87% 5 17 22 18% 3 3% 94 79%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 3% $0 0% $2,720 97% $2,810
Carnival Dental $0 0% $0 0% $2,995 100% $2,995
Carousel Dental $305 5% $0 0% $6,143 95% $6,448
Globo Dental $710 31% $148 6% $1,434 63% $2,292
Laguna Dental $940 17% $182 3% $4,543 80% $5,665
Marina Dental $628 11% $0 0% $5,199 89% $5,827
NLD Dental $0 0% $629 7% $8,399 93% $9,028
TOTAL $2,673 8% $959 3% $31,432 90% $35,064

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 96 42 45 27 15 0 64.3%
Carnival Dental 130 27 102 25 2 0 92.6%
Carousel Dental 204 34 170 29 5 0 85.3%
Globo Dental 76 30 46 29 1 1 96.7%
Laguna Dental 158 23 131 22 1 0 95.7%
Marina Dental 100 42 58 38 4 0 90.5%
NLD Dental 60 18 38 14 4 0 77.8%
TOTAL 824 216 590 184 32 1 85.2%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 13, 07:30 PM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $22,025 $21,482 +2%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $20,817 $21,522 -3%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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