Daily Overview

Friday, July 17, 2026
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
11
across all locations
Patients Seen
58
patients seen
Gross Production
$16,645
before adjustments
Net Production
$14,852
after adj & writeoffs
Collections
$5,357
32.2% of production
Show Rate
46%
47/102 showed
Answer Rate
83%
712 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (2 new) $5,448 $5,150 $5,150 $1,092 20% $1,092 $54,672 56% 69% 11
Carnival Dental 5 (1 new) $676 $676 $676 $236 35% $236 $56,650 19% 21% 21
Carousel Dental 0 (0 new) $0 $0 $0 0% $53,404 0% 0% 13
Globo Dental 14 (6 new) $2,337 $2,337 $2,337 $767 33% $767 72% 34% 5
Laguna Dental 0 (0 new) $0 $0 $590 0% $590 0% 0% 0
Marina Dental 21 (2 new) $8,184 $6,690 $6,690 $719 9% $719 $40,431 75% 28% 5
NLD Dental 0 (0 new) $0 $0 $1,953 0% $1,953 $38,229 0% 0% 0
TOTAL 58 $16,645 $14,852 $14,852 $5,357 $5,357 $243,387 46% 55

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 11% 16 89% 1 1 1 6% 1 6% 16 89%
Carnival Dental 0 0% 5 100% 0 1 0 0% 0 0% 5 100%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 3 21% 11 79% 2 4 8 57% 1 7% 5 36%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 4 19% 17 81% 0 2 6 29% 0 0% 15 71%
NLD Dental 0 0 0 0 0 0 0
TOTAL 9 16% 49 84% 3 8 15 26% 2 3% 41 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 2% $182 4% $4,878 95% $5,150
Carnival Dental $0 0% $0 0% $676 100% $676
Carousel Dental $0 $0 $0 $0
Globo Dental $1,059 45% $252 11% $1,026 44% $2,337
Laguna Dental $0 $0 $0 $0
Marina Dental $2,235 33% $0 0% $4,454 67% $6,690
NLD Dental $0 $0 $0 $0
TOTAL $3,384 23% $434 3% $11,034 74% $14,852

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 142 36 106 25 11 0 69.4%
Carnival Dental 181 39 142 32 7 0 82.1%
Carousel Dental 89 32 57 28 4 0 87.5%
Globo Dental 79 45 34 37 8 4 82.2%
Laguna Dental 83 51 28 46 5 3 90.2%
Marina Dental 128 42 86 33 9 0 78.6%
NLD Dental 10 10 0 10 0 0 100.0%
TOTAL 712 255 453 211 44 7 82.7%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 23 Current $34,942 $34,047 +3%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $18,008 $18,233 -1%
Laguna Dental Jul 23 Current $26,439 $25,191 +5%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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