Daily Overview

Saturday, July 18, 2026
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
14
across all locations
Patients Seen
75
patients seen
Gross Production
$22,667
before adjustments
Net Production
$20,516
after adj & writeoffs
Collections
$1,036
4.6% of production
Show Rate
64%
69/108 showed
Answer Rate
83%
387 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 11 (2 new) $2,471 $2,471 $2,471 $58 2% $58 $54,672 89% 67% 1
Carnival Dental 0 (0 new) $0 $0 $0 0% $56,650 0% 0% 12
Carousel Dental 19 (3 new) $6,438 $4,288 $4,288 $968 15% $968 $53,404 65% 46% 9
Globo Dental 14 (6 new) $3,370 $3,370 $3,370 $10 0% $10 64% 93% 8
Laguna Dental 14 (2 new) $4,381 $4,381 $4,381 $0 0% 100% 82% 0
Marina Dental 0 (0 new) $0 $0 $0 0% $40,431 0% 0% 7
NLD Dental 17 (1 new) $6,008 $6,008 $6,008 $0 0% $38,229 89% 86% 2
TOTAL 75 $22,667 $20,516 $20,516 $1,036 $1,036 $243,387 64% 39

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 11 100% 0 2 0 0% 3 27% 8 73%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 4 21% 15 79% 2 1 6 32% 2 11% 11 58%
Globo Dental 0 0% 14 100% 0 6 6 43% 0 0% 8 57%
Laguna Dental 1 7% 13 93% 0 2 3 21% 0 0% 11 79%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 0 0% 17 100% 0 1 0 0% 1 6% 16 94%
TOTAL 5 7% 70 93% 2 12 15 20% 6 8% 54 72%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $791 32% $1,680 68% $2,471
Carnival Dental $0 $0 $0 $0
Carousel Dental $785 18% $519 12% $2,984 70% $4,288
Globo Dental $1,575 47% $0 0% $1,794 53% $3,370
Laguna Dental $1,126 26% $0 0% $3,255 74% $4,381
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $180 3% $5,828 97% $6,008
TOTAL $3,486 17% $1,490 7% $15,540 76% $20,516

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 103 13 90 11 2 0 84.6%
Carnival Dental 10 5 4 5 0 0 100.0%
Carousel Dental 146 20 126 14 6 0 70.0%
Globo Dental 12 6 6 3 3 1 50.0%
Laguna Dental 24 14 10 13 1 0 92.9%
Marina Dental 24 24 0 20 4 0 83.3%
NLD Dental 68 22 46 20 2 0 90.9%
TOTAL 387 104 282 86 18 1 82.7%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 22 Current $33,849 $32,351 +5%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $17,711 $17,335 +2%
Laguna Dental Jul 23 Current $23,591 $19,888 +19%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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