Daily Overview

Tuesday, July 21, 2026
to
Data health: 2 issues right now — live, updates on every page load
  • Carousel Dental: OpenDental vs Kasper production off +21% (Jul 13-Jul 20)
  • Marina Dental: OpenDental vs Kasper production off +31% (Jul 13-Jul 20)
See Data Health ↓
New Patients
13
across all locations
Patients Seen
97
patients seen
Gross Production
$43,061
before adjustments
Net Production
$39,723
after adj & writeoffs
Collections
$2,164
5.0% of production
Show Rate
58%
91/157 showed
Answer Rate
84%
1059 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 22 (2 new) $12,214 $11,014 $11,014 $10 0% $10 $54,672 53% 95% 17
Carnival Dental 15 (1 new) $4,318 $3,768 $3,768 $604 14% $604 $56,650 42% 66% 22
Carousel Dental 7 (0 new) $8,135 $8,135 $8,135 $0 0% $53,404 37% 65% 12
Globo Dental 18 (5 new) $4,986 $4,871 $4,871 $568 11% $568 62% 32% 10
Laguna Dental 16 (0 new) $5,685 $4,212 $4,212 $982 17% $982 100% 49% 0
Marina Dental 0 (0 new) $0 $0 $0 0% $40,431 0% 0% 1
NLD Dental 19 (5 new) $7,724 $7,724 $7,724 $0 0% $208 $38,229 83% 71% 4
TOTAL 97 $43,061 $39,723 $39,723 $2,164 $2,372 $243,387 58% 66

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 22 100% 0 2 1 5% 1 5% 20 91%
Carnival Dental 2 13% 13 87% 0 1 2 13% 0 0% 13 87%
Carousel Dental 0 0% 7 100% 0 0 0 0% 0 0% 7 100%
Globo Dental 3 17% 15 83% 3 2 10 56% 0 0% 8 44%
Laguna Dental 3 19% 13 81% 0 0 3 19% 2 12% 11 69%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 5% 18 95% 0 5 1 5% 0 0% 18 95%
TOTAL 9 9% 88 91% 3 10 17 18% 3 3% 77 79%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $2,570 23% $161 1% $8,283 75% $11,014
Carnival Dental $108 3% $0 0% $3,660 97% $3,768
Carousel Dental $0 0% $0 0% $8,135 100% $8,135
Globo Dental $2,010 41% $0 0% $2,860 59% $4,871
Laguna Dental $1,205 29% $835 20% $2,172 52% $4,212
Marina Dental $0 $0 $0 $0
NLD Dental $100 1% $0 0% $7,624 99% $7,724
TOTAL $5,993 15% $996 3% $32,734 82% $39,723

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 150 32 118 28 4 3 87.5%
Carnival Dental 179 47 132 43 4 2 91.5%
Carousel Dental 170 39 131 29 10 0 74.4%
Globo Dental 161 53 108 48 5 0 90.6%
Laguna Dental 225 80 143 60 20 0 75.0%
Marina Dental 77 59 18 53 6 0 89.8%
NLD Dental 97 28 68 23 5 1 82.1%
TOTAL 1059 338 718 284 54 6 84.0%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 23, 07:30 AM CT — 7 offices checked, 2 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Jul 22 Current $33,849 $32,351 +5%
Carnival Dental Jul 21 (2 biz days behind) Lagging $8,281 $7,439 +11%
Carousel Dental Jul 23 Current $36,030 $33,082 +9%
Globo Dental Jul 23 Current $17,711 $17,335 +2%
Laguna Dental Jul 23 Current $23,591 $19,888 +19%
Marina Dental Jul 23 Current $23,319 $20,862 +12%
NLD Dental Jul 22 Current $26,898 $26,898 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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