Daily Overview

Tuesday, August 18, 2026
to
New Patients
23
across all locations
Patients Seen
61
patients seen
Gross Production
$20,305
before adjustments
Net Production
$18,164
after adj & writeoffs
Collections
$4,740
23.3% of production
Show Rate
41%
61/150 showed
Answer Rate
85%
1124 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (2 new) $3,975 $3,825 $3,825 $1,167 29% $101 $95,874 43% 94% 17
Carnival Dental 11 (9 new) $5,243 $4,507 $4,507 $0 0% $70,675 52% 22% 10
Carousel Dental 0 (0 new) $0 $0 $0 0% $112,925 0% 0% 16
Globo Dental 11 (2 new) $2,569 $2,569 $2,569 $1,367 53% $665 32% 39% 23
Laguna Dental 11 (3 new) $2,959 $1,794 $1,794 $1,273 43% $1,273 61% 24% 7
Marina Dental 0 (0 new) $0 $0 $627 0% $627 $49,521 0% 0% 0
NLD Dental 14 (7 new) $5,560 $5,530 $5,470 $307 6% $307 $74,331 48% 75% 16
TOTAL 61 $20,305 $18,224 $18,164 $4,740 $2,972 $403,326 41% 89

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 7% 13 93% 0 2 2 14% 0 0% 12 86%
Carnival Dental 2 18% 9 82% 2 7 2 18% 1 9% 8 73%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 3 27% 8 73% 0 2 1 9% 3 27% 7 64%
Laguna Dental 3 27% 8 73% 2 1 3 27% 2 18% 6 55%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 7% 13 93% 1 6 1 7% 0 0% 13 93%
TOTAL 10 16% 51 84% 5 18 9 15% 6 10% 46 75%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $101 3% $0 0% $3,724 97% $3,825
Carnival Dental $0 0% $252 6% $4,255 94% $4,507
Carousel Dental $0 $0 $0 $0
Globo Dental $29 1% $1,415 55% $1,125 44% $2,569
Laguna Dental $189 11% $610 34% $995 55% $1,794
Marina Dental $0 $0 $0 $0
NLD Dental $307 6% $0 0% $5,164 94% $5,470
TOTAL $626 3% $2,276 13% $15,262 84% $18,164

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 70 17 52 17 0 0 100.0%
Carnival Dental 219 38 178 32 6 0 84.2%
Carousel Dental 167 22 138 12 10 4 54.5%
Globo Dental 264 43 219 42 1 1 97.7%
Laguna Dental 174 40 133 36 4 0 90.0%
Marina Dental 96 70 16 56 14 0 80.0%
NLD Dental 134 18 116 16 2 1 88.9%
TOTAL 1124 248 852 211 37 6 85.1%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 13, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $19,426 $18,883 +3%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $21,939 $21,715 +1%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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