Daily Overview

Wednesday, August 26, 2026
to
New Patients
14
across all locations
Patients Seen
70
patients seen
Gross Production
$28,782
before adjustments
Net Production
$27,391
after adj & writeoffs
Collections
$24,143
83.9% of production
Show Rate
58%
70/120 showed
Answer Rate
79%
941 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 17 (4 new) $9,514 $9,425 $9,425 $2,696 28% $2,696 $95,874 65% 86% 9
Carnival Dental 0 (0 new) $0 $0 $4,729 0% $70,675 0% 0% 0
Carousel Dental 5 (1 new) $2,080 $1,682 $1,658 $7,582 364% $7,582 $112,925 42% 66% 7
Globo Dental 14 (3 new) $6,163 $5,432 $5,432 $3,056 50% $3,056 56% 84% 10
Laguna Dental 17 (6 new) $4,936 $4,890 $4,890 $5,352 108% $5,352 72% 13% 7
Marina Dental 3 (0 new) $2,019 $1,976 $1,976 $0 0% $49,521 27% 81% 8
NLD Dental 14 (0 new) $4,070 $4,070 $4,011 $728 18% $728 $74,331 61% 75% 9
TOTAL 70 $28,782 $27,475 $27,391 $24,143 $19,415 $403,326 58% 50

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 12% 15 88% 1 3 0 0% 1 6% 16 94%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0% 5 100% 0 1 1 20% 0 0% 4 80%
Globo Dental 3 21% 11 79% 2 1 6 43% 2 14% 6 43%
Laguna Dental 8 47% 9 53% 5 1 2 12% 6 35% 9 53%
Marina Dental 0 0% 3 100% 0 0 0 0% 0 0% 3 100%
NLD Dental 1 7% 13 93% 0 0 0 0% 0 0% 14 100%
TOTAL 14 20% 56 80% 8 6 9 13% 9 13% 52 74%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $1,635 17% $7,790 83% $9,425
Carnival Dental $0 $0 $0 $0
Carousel Dental $-100 -6% $0 0% $1,758 106% $1,658
Globo Dental $1,967 36% $1,316 24% $2,149 40% $5,432
Laguna Dental $157 3% $1,904 39% $2,829 58% $4,890
Marina Dental $0 0% $0 0% $1,976 100% $1,976
NLD Dental $0 0% $0 0% $4,011 100% $4,011
TOTAL $2,024 7% $4,855 18% $20,512 75% $27,391

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 146 19 123 16 3 0 84.2%
Carnival Dental 89 40 48 36 4 0 90.0%
Carousel Dental 161 34 122 27 7 1 79.4%
Globo Dental 181 36 141 27 9 0 75.0%
Laguna Dental 189 59 130 55 4 0 93.2%
Marina Dental 90 36 44 27 9 0 75.0%
NLD Dental 85 35 47 16 19 4 45.7%
TOTAL 941 259 655 204 55 5 78.8%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 12, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $19,426 $18,883 +3%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $21,939 $21,715 +1%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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