Daily Overview

Wednesday, September 09, 2026
to
New Patients
13
across all locations
Patients Seen
58
patients seen
Gross Production
$20,810
before adjustments
Net Production
$20,720
after adj & writeoffs
Collections
$10,251
49.3% of production
Show Rate
48%
56/117 showed
Answer Rate
79%
1265 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (1 new) $8,466 $8,466 $8,466 $55 1% $55 $49,091 54% 100% 15
Carnival Dental 0 (0 new) $0 $0 $0 0% $20,822 0% 0% 0
Carousel Dental 0 (0 new) $0 $0 $5,449 0% $5,449 $25,632 0% 0% 6
Globo Dental 17 (7 new) $3,769 $3,769 $3,769 $628 17% $628 71% 56% 7
Laguna Dental 12 (1 new) $3,899 $3,809 $3,809 $1,291 33% $1,291 47% 49% 8
Marina Dental 7 (0 new) $3,028 $3,028 $3,028 $997 33% $997 $43,013 38% 44% 13
NLD Dental 4 (4 new) $1,649 $1,649 $1,649 $1,832 111% $1,832 $34,905 33% 100% 12
TOTAL 58 $20,810 $20,720 $20,720 $10,251 $10,251 $173,462 48% 61

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 18 100% 0 1 0 0% 0 0% 18 100%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 6 35% 11 65% 5 2 4 24% 4 24% 9 53%
Laguna Dental 5 42% 7 58% 1 0 1 8% 6 50% 5 42%
Marina Dental 2 29% 5 71% 0 0 2 29% 1 14% 4 57%
NLD Dental 0 0% 4 100% 0 4 0 0% 0 0% 4 100%
TOTAL 13 22% 45 78% 6 7 7 12% 11 19% 40 69%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $8,466 100% $8,466
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 $0 $0 $0
Globo Dental $243 6% $1,448 38% $2,078 55% $3,769
Laguna Dental $210 6% $2,197 58% $1,402 37% $3,809
Marina Dental $495 16% $783 26% $1,750 58% $3,028
NLD Dental $0 0% $0 0% $1,649 100% $1,649
TOTAL $948 5% $4,428 21% $15,345 74% $20,720

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 152 25 127 19 6 1 76.0%
Carnival Dental 83 38 43 36 2 2 94.7%
Carousel Dental 215 80 129 52 28 13 65.0%
Globo Dental 284 70 212 56 14 0 80.0%
Laguna Dental 207 52 148 43 9 0 82.7%
Marina Dental 166 70 84 51 19 0 72.9%
NLD Dental 158 33 125 32 1 1 97.0%
TOTAL 1265 368 868 289 79 17 78.5%

Orthodontics (Cloud9) as of Jun 10

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Sat, Jun 13 11 0
Carnival Dental Wed, Jun 10 18 15
Carousel Dental Thu, Jun 11 21 6
Globo Dental Wed, Jun 17 9 10
Laguna Dental Fri, Jun 19 29 5
Marina Dental Mon, Jun 15 22 14
NLD Dental Wed, Jun 10 4 13

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Sep 12, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Sep 12 Current $23,715 $22,993 +3%
Carnival Dental Sep 12 Current $19,426 $18,883 +3%
Carousel Dental Sep 12 Current $13,041 $10,972 +19%
Globo Dental Sep 12 Current $19,417 $18,599 +4%
Laguna Dental Sep 12 Current $21,939 $21,715 +1%
Marina Dental Sep 12 Current $25,562 $23,623 +8%
NLD Dental Sep 11 Current $17,225 $16,981 +1%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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